Privacy Policy

 

Last Updated: June 2, 2026

Welcome to SkinHub.ca (“SkinHub”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase products or services, book appointments, subscribe to our communications, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Appointment booking details

  • Customer service communications

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar technologies

Marketing Information

  • Newsletter subscriptions

  • Communication preferences

  • Responses to promotions and surveys

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Schedule and manage appointments

  • Deliver products and services

  • Respond to inquiries and customer support requests

  • Improve our website, products, and services

  • Send marketing communications where permitted by law

  • Prevent fraud and enhance security

  • Comply with legal obligations

3. Consent

By providing your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Cookies and Tracking Technologies

SkinHub.ca uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Enhance user experience

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

5. Payment Processing

Payments may be processed through secure third-party payment providers. We do not store complete credit card information on our servers.

Third-party payment processors are responsible for safeguarding payment information according to their own privacy policies and security standards.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Appointment scheduling providers

  • Marketing and email service providers

  • Website hosting and analytics providers

These providers are only given access to information necessary to perform their services.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary for:

  • Providing products and services

  • Meeting legal and regulatory requirements

  • Resolving disputes

  • Enforcing our agreements

When information is no longer required, it will be securely deleted or anonymized.

9. Your Privacy Rights

Depending on applicable Canadian privacy laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Withdraw consent

  • Request deletion where permitted by law

  • Receive information about how your data is used

To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites.

We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

SkinHub.ca is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

SkinHub.ca

Email: info@skinhub.ca

Website: https://skinhub.ca

14. Canadian Privacy Compliance

SkinHub.ca strives to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.